Cookies Policy

About cookies

Cookies are small text files that may be placed on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies can help websites work properly, improve performance, remember preferences and provide information about how visitors use online services.

Some cookies are placed directly by National Casino. Other cookies may be placed by service providers that support website functions, security, analytics, advertising or other digital services. These third parties may process information collected through their technologies in accordance with their own privacy policies and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies generally operate only while your browser is open and are removed when the session ends. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The length of time a cookie remains active can vary depending on its purpose and settings.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with other information, such as account, device or usage information. Where this occurs, the information may be treated as personal information under applicable privacy laws.

How cookies may be used

National Casino may use cookies and similar technologies for a range of legitimate website and service purposes. The exact cookies used may change over time as the website, technology providers and services are updated. The main categories are outlined below.

Strictly necessary cookies

These cookies are required for essential website functions. They may support security, account access, session management, navigation, fraud prevention, responsible use controls and the operation of pages or features that you request. Without these cookies, some parts of the website may not function correctly.

Preference and functionality cookies

These cookies may remember choices you make, such as language, display or other settings. They can help provide a more consistent and convenient experience when you return to the website. If you disable these cookies, some preferences may not be retained and certain features may operate in a more limited way.

Performance and analytics cookies

These cookies may collect information about how visitors use the website, such as which pages are viewed, which links are used and whether users encounter errors. The information is generally used in an aggregated or statistical form to understand performance, identify improvements and maintain a reliable online service.

Security and fraud prevention technologies

Cookies and similar technologies may help identify unusual activity, protect accounts, support verification processes and reduce the risk of fraud, abuse or unauthorised access. These technologies may be used alongside other technical and organisational security measures.

Advertising and marketing technologies

Where permitted and used, these technologies may help measure the effectiveness of marketing activities, limit repeated advertisements, understand interactions with promotional content or deliver information that is more relevant to a visitor's interests. Marketing technologies may be provided by third parties and may involve information about browser activity across websites or services.

• Remembering whether consent or cookie preferences have been provided.
• Supporting website security, access controls and account sessions.
• Understanding website traffic, performance and technical problems.
• Improving content, navigation and the general user experience.
• Measuring campaigns and communications where applicable.
• Helping detect and prevent suspicious or harmful activity.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or manage categories of cookies. Strictly necessary cookies may continue to operate because they are needed to provide requested website functions and maintain security.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to set your browser to notify you before a cookie is stored or to reject cookies automatically. Instructions differ between browsers, so you should review the help or settings information for the browser and device you use.

If you use more than one browser or device, cookie choices may need to be applied separately. Deleting cookies or changing your settings may remove saved preferences, end active sessions or affect website functionality. Some pages, account features or services may not operate as intended if necessary cookies are blocked.

You may also be able to manage certain third-party advertising or analytics technologies through tools provided by the relevant service provider or through device-level privacy settings. National Casino does not control every setting offered by third parties, and the availability of those controls may change.

1. Review the cookie notice or preference tool when it appears.
2. Choose whether to allow optional cookie categories, where choices are available.
3. Use your browser or device settings to block, delete or restrict cookies.
4. Review third-party privacy information where third-party technologies are involved.
5. Return to the website's available preference tool if you wish to change a previous selection.

Privacy, third parties and policy updates

Information collected through cookies may be used with other information for the purposes described in this policy and our Privacy Policy. This may include technical details, device information, browser information, approximate location information, website activity and information about interactions with online content. The information may be used to operate, secure, maintain and improve the website and services, subject to applicable law.

Some cookies or similar technologies may be supplied by third parties. These parties may include providers of hosting, security, analytics, payment, verification, customer support, advertising or other website services. Third-party technologies are controlled by the relevant provider, and their collection and use of information may be governed by their own terms and privacy notices.

National Casino may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or business practices. When changes are made, the revised version will be made available on this page and the updated date may be shown where appropriate. You should review this policy periodically so that you remain informed about how cookies are used.

This website is intended for eligible users in Australia. Cookies and similar technologies must not be used to avoid age, identity, location, account, responsible gambling or other checks. You remain responsible for keeping your devices, browsers and account access secure.

If you have questions about this Cookies Policy or wish to raise a privacy-related concern, please use the contact or support options made available on the National Casino website. Do not send sensitive account or payment information through an unsecured channel unless you have been instructed to do so through an official support process.